Privacy Policy

Data Fiduciary / Data Controller

Laxmi Organic Industries Limited, having its registered office at A-22/2/3, MIDC, Mahad, Maharashtra - 402 309, acts as the Data Fiduciary (under DPDP Act) and/or Data Controller (under GDPR) for the purpose of processing your personal data.

For any privacy related queries, you may contact:
Email: grievance@laxmi.com
Grievance Officer (LOIL): Aniket Hirpara

Information We Collect

  1. Information Provided by You
    When you submit an enquiry through our website, we may collect the following information:
    • Your name
    • Name of the organization you represent
    • Your official organization email address
    • Your mobile number, which may be a personal number

  2. Automatcially Collected Technical Information
    In addition to the information voluntarily provided by you, certain technical information may be automatically collected when you visit or interact with our website. Such information may not directly identify you on its own but may constitute personal data under applicable laws when combined with other information.

    This may include:
    • Internet Protocol (IP) address
    • Browser type and version
    • Device type and operating system
    • Date and time of website access
    • Pages visited and interaction patterns
    • Referring to a website or traffic source (if applicable)
    • Approximate, non-precise geographic location (such as city-level)

    This information is collected through standard technologies such as server logs, cookies, and analytics tools.

Purpose and Lawful Basis of Processing

  1. Purpose
    Your personal data is processed for the following purposes:
    • Responding to your enquiry
    • Communicating with you regarding products, services, or business discussions
    • Follow-up communication (including calls, SMS, email, or messaging platforms)
    • Maintaining internal records of business communications
    • Ensuring website security and preventing unauthorized access
    • Monitoring website performance and improving user experience
    • Diagnosing technical issues and maintaining system integrity

  2. Lawful Basis
    • Under DPDP Act: Your consent and / or certain legitimate uses as permitted under applicable law.
    • Under GDPR (where applicable):
      • Your consent
      • Legitimate interest in responding to business enquiries, where applicable

Cookies and Analytics

Our website may use cookies and analytics tools to enhance user experience and analyze website usage.

  • Cookies may include essential and analytics cookies
  • Data collected is aggregated or anonymized wherever reasonably possible
  • The website is not designed to intentionally collect sensitive personal data through such technologies

You may manage or disable cookies through your browser settings or through cookie consent mechanisms made available on the website where applicable.

Data Sharing and Transfers

Your personal data may be shared with:

  • Authorized employees and internal teams
  • Third-party service providers (e.g., IT, CRM, communication tools) strictly on a need-to-know basis and under confidentiality obligations.

We do not sell your personal data.

Where personal data is transferred outside India or the European Economic Area (if applicable), such transfers will be carried out in compliance with applicable legal requirements and safeguards.

Data Retention

Your personal data, including automatically collected technical data, will be retained only for as long as necessary to fulfill the purposes stated above, unless a longer retention period is required under applicable law. Thereafter, such data will be securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the following rights in relation to your personal data

  • Right to Access Information: You have the right to obtain from us a summary of your personal data being processed and details of such processing.
  • Right to Correction and Updating: You have the right to request correction, completion, or updating of your personal data where it is inaccurate or incomplete.
  • Right to Erasure: You have the right to request deletion of your personal data when it no longer necessary for the purpose for which it was collected, subject to applicable legal requirements.
  • Right to Withdraw Consent: You may withdraw your consent at any time, and we will cease processing your personal data unless required under applicable law.
  • Right to Grievance Redressal: You have the right to seek redressal of your grievance by contacting the designated Grievance Officer, whose details are provided in this Privacy Policy

Withdrawal of Consent

You may withdraw your consent at any time by contacting us at [grievance@laxmi.com].
Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal.

Legal Compliance

This Privacy Policy are designed to comply with: - Digital Personal Data Protection Act, 2023 (India) and applicable rules framed thereunder.

General Data Protection Regulation (EU) 2016/679 (GDPR), where applicable.

Your Acknowledgement and Consent

By submitting this enquiry form, I provide my free, specific, informed and unambiguous consent to the collection and processing of my personal data as described in this Privacy Policy.

I understand that my personal data will be processed in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India) (“DPDP Act”) and, where applicable, the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

  • Privacy Policy